Privacy policy

Privacy Policy — LENGLISH PARK

Last updated: 10 October 2026

1. Introduction

Welcome to LENGLISH PARK.

This Privacy Policy explains how LENGLISH PARK (“we”, “us” or “our”) collects, uses, stores and protects personal data when you visit our website at https://lenglishpark.shop/ (the “Website”), create an account, purchase teaching materials, subscribe to a membership plan or contact us.

We are committed to handling your personal data responsibly and in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. Who Is Responsible for Your Personal Data?

The data controller responsible for processing your personal data is:

  • Business name: LENGLISH PARK
  • Business owner / legal entity: [Insert your full legal name or registered business name]
  • Business address: [Insert your business address, as applicable]
  • Email: info@lenglishpark.com
  • Website: https://enghub.pro/

If you have questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us using the email address above.

3. What Personal Data Do We Collect?

Depending on how you use the Website, we may collect the following categories of personal data.

3.1. Information You Provide Directly

When you create an account, place an order, subscribe to a membership or contact us, we may collect:

  • Your first and last name.
  • Your email address.
  • Your username and account information.
  • Billing address and other information required for invoicing.
  • Order details, purchased products and subscription information.
  • Information you provide when contacting us or requesting customer support.
  • Any other information you voluntarily submit through our Website.

Please do not submit sensitive personal information unless it is necessary and you have an appropriate reason to do so.

3.2. Order and Payment Information

When you purchase products or subscriptions, we process information necessary to manage your order, confirm payment, provide access to purchased materials and handle customer support.

Payments may be processed by third-party payment service providers. These providers may collect and process payment information in accordance with their own privacy policies.

Depending on the payment method, we may receive information such as your payment status, transaction reference and limited payment details.

We do not intend to store full payment card details on our own Website.

3.3. Automatically Collected Information

When you visit the Website, certain technical information may be collected automatically, including:

  • IP address.
  • Browser type and version.
  • Device and operating system information.
  • Pages visited and interactions with the Website.
  • Date and time of visits.
  • Referring websites and general usage information.
  • Technical logs used to maintain website security and performance.

The information collected depends on the services, plugins and settings enabled on the Website.

4. Why Do We Process Your Personal Data?

We process personal data for the following purposes:

Account management: To create and manage customer accounts, authenticate users and provide access to account features.

Order fulfilment: To process purchases, confirm payments, deliver downloadable teaching materials and manage subscriptions.

Customer support: To respond to enquiries, resolve problems and communicate about orders or account-related matters.

Website operation: To maintain, troubleshoot and improve the performance, usability and security of the Website.

Legal and accounting obligations: To maintain appropriate financial records, comply with applicable tax and accounting requirements and respond to lawful requests.

Marketing communications: To send newsletters, promotional messages or information about new products where we have an appropriate legal basis, including your consent where required.

Fraud prevention and security: To detect suspicious activity, prevent abuse and protect our customers, business and Website.

5. Legal Bases for Processing

Under the GDPR, we must have a lawful basis for processing personal data. Depending on the circumstances, we rely on the following:

  • Performance of a contract: For creating accounts, processing orders, providing purchased products and managing subscriptions.
  • Legal obligation: For meeting applicable tax, accounting and other legal requirements.
  • Legitimate interests: For maintaining website security, preventing fraud, responding to relevant business enquiries and improving our services, where these interests do not override your rights and freedoms.
  • Consent: For activities such as certain marketing communications and non-essential cookies or tracking technologies where consent is required.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6. Email Communications

We may send you emails relating to your account, orders, payments, subscriptions, access to purchased materials and customer support.

These service-related communications are necessary for operating the Website and fulfilling our obligations to you.

We may also send marketing emails where we have the required legal basis. You can unsubscribe using the link included in a marketing email, where available, or contact us directly.

If you contact us through a contact form or by email, we use the information you provide to respond to your enquiry and maintain relevant correspondence.

Contacting us does not automatically mean that you will be added to a marketing mailing list.

7. Cookies and Similar Technologies

Cookies are small text files stored on your device when you visit a website. They help websites remember information and provide certain features.

Our Website may use the following categories of cookies:

7.1. Strictly Necessary Cookies

These cookies support essential Website functions, such as account authentication, security, shopping cart functionality and checkout.

They may be necessary for the Website to operate correctly.

7.2. Functional Cookies

These cookies may remember preferences and settings to improve your experience, where such functionality is enabled.

7.3. Analytics Cookies

If analytics tools are enabled, cookies or similar technologies may be used to understand how visitors interact with the Website and to help us improve its content and performance.

7.4. Marketing Cookies

If marketing or advertising tools are enabled, they may use cookies or similar technologies to measure campaigns or personalise advertising.

Non-essential cookies and tracking technologies will be used only where the required consent has been obtained.

7.5. Managing Cookies

You may be able to manage your cookie preferences through our cookie consent tool, if available, and through your browser settings.

Blocking certain cookies may affect the functionality of the Website, including account access or shopping cart features.

The exact cookies used depend on the WordPress configuration, WooCommerce, installed plugins and any third-party services enabled on the Website.

8. WooCommerce, Accounts and Downloadable Products

Our Website uses WooCommerce to provide online shopping and account functionality.

When you create an account or make a purchase, relevant information may be processed to:

  • Create and maintain your customer account.
  • Record orders and payment status.
  • Provide access to purchased digital products.
  • Maintain download permissions and relevant download records.
  • Manage subscriptions and renewals, if applicable.
  • Provide receipts, invoices or other transaction-related information.
  • Handle refunds, complaints and customer support.

Some information may remain in our records after an account is closed where retention is necessary to meet legal obligations, resolve disputes, enforce agreements or protect our legitimate interests.

Account deletion does not necessarily mean that every transaction record can be deleted immediately.

9. Who May Receive Your Personal Data?

We do not sell your personal data.

We may share relevant personal data with trusted third parties where necessary to operate the Website, provide services or comply with legal obligations.

These may include:

Website hosting and technical providers: For hosting, maintenance, security, backups and technical support.

Payment service providers: To process payments, refunds and related transactions.

Email service providers: To deliver account notifications, order confirmations and customer communications.

Website service providers: WordPress and WooCommerce-related tools or plugins that process information required for their functionality.

Analytics or marketing providers: If we activate these services and their use is lawful.

Professional advisers and public authorities: Where necessary for legal, accounting, regulatory or other lawful purposes.

These providers may process personal data on our behalf or, depending on their role, act as independent controllers. Their processing is subject to the applicable legal requirements and relevant privacy information.

We aim to limit the information shared to what is reasonably necessary for the relevant purpose.

10. International Data Transfers

Some service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred internationally, we will take steps required by applicable data protection law, which may include relying on an adequacy decision, appropriate safeguards or another lawful transfer mechanism.

For further information about a particular transfer, you may contact us using the details provided in this Privacy Policy.

11. How Long Do We Keep Your Personal Data?

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements.

Retention periods depend on the type of information and the reason for processing it.

For example:

  • Customer accounts: While the account remains active and for any additional period necessary for legitimate or legal purposes.
  • Orders and financial records: For the period required by applicable tax and accounting legislation.
  • Customer enquiries: For as long as necessary to respond and maintain relevant records, including where follow-up or a dispute requires it.
  • Marketing information: Until you withdraw your consent or otherwise object, as applicable, subject to any necessary records of your preferences.
  • Technical and security logs: For the period reasonably necessary for security, troubleshooting and system administration.
  • Cookies: For the duration specified for each cookie or until it is deleted or consent is withdrawn, where applicable.

When personal data is no longer required, we will delete it or anonymise it where appropriate, unless we are legally required or permitted to retain it.

12. Your Rights Under the GDPR

Subject to the applicable legal conditions, you may have the right to:

  • Access: Request confirmation of whether we process your personal data and obtain a copy.
  • Rectification: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion of your personal data in circumstances provided for by law.
  • Restriction: Request that we restrict processing in certain circumstances.
  • Data portability: Receive certain personal data in a structured, commonly used, machine-readable format.
  • Object: Object to processing based on legitimate interests and object to direct marketing.
  • Withdraw consent: Withdraw consent where processing is based on consent.
  • Complain to a supervisory authority: Lodge a complaint with the competent data protection authority.

These rights are subject to legal conditions and exceptions. For example, we may need to retain certain transaction records to comply with accounting or tax obligations.

To exercise your rights, contact us at info@lenglishpark.com. We may request reasonable information to verify your identity before responding.

We will respond within the time limits required by applicable law.

If you are in Poland, you may contact the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych — UODO) at https://uodo.gov.pl/.

13. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security, but we aim to protect personal data in accordance with applicable requirements.

You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorised access to your account.

14. Children’s Privacy

Our Website and teaching materials are intended primarily for teachers and adult users.

We do not knowingly collect personal data from children through the Website unless there is an appropriate lawful basis and any required consent or authorisation has been obtained.

If you believe that a child has provided personal data to us inappropriately, please contact us so that we can assess the situation and take appropriate action.

15. Third-Party Websites

Our Website may contain links to external websites or services.

We are not responsible for the privacy practices, security or content of websites operated by third parties. If you visit an external website, we encourage you to read its privacy policy before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, services, legal obligations or data processing practices.

The updated version will be published on this page with a revised “Last updated” date.

Where required by law, we will provide additional information or seek consent before introducing changes that require it.

We encourage you to review this page periodically.

17. Contact Us

If you have any questions about this Privacy Policy, how we handle personal data or how to exercise your data protection rights, please contact:

LENGLISH PARK

Email: info@lenglishpark.com

Website: https://enghub.pro/

We will do our best to address your enquiry in accordance with applicable data protection law.